Turbotax loan5/31/2023 ![]() "The website lists Free, Free, Free and the customers are assuming their return will be free," an internal company PowerPoint presentation said. ![]() The company also offers a commercial product called "TurboTax Free Edition" that is only for taxpayers with "simple returns," as defined by Intuit.Īccording to documents obtained by ProPublica, Intuit executives knew they were deceiving customers by advertising free services that were not in fact free to everyone. The Indicator from Planet Money The VITA(L) Role Of Free Tax Prep James said her investigation into Intuit was sparked by a 2019 ProPublica report that found the company was using deceptive tactics to steer low-income tax filers away from the federally supported free services for which they qualified - and toward its own commercial products, instead. will suspend TurboTax's "free, free, free" ad campaign and pay restitution to nearly 4.4 million taxpayers, New York Attorney General Letitia James said. Under the terms of a settlement signed by the attorneys general of all 50 states, Mountain View, California-based Intuit Inc. ![]() NEW YORK - The company behind the TurboTax tax-filing program will pay $141 million to customers across the United States who were deceived by misleading promises of free tax-filing services, New York's attorney general announced Wednesday. will suspend TurboTax's "free, free, free" ad campaign and pay restitution to nearly 4.4 million taxpayers, New York Attorney General Letitia James said on Wednesday. Under the terms of a settlement signed by the attorneys general of all 50 states, Intuit Inc. TurboTax software is displayed at a Sam's Club in Pittsburgh on Feb.
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